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Support

How can we help?

Most answers are below. If yours isn't, email us and a person will reply, usually within one working day.

Contact
contact@dared.app

Tell us the email or phone number you sign in with, your device and what happened. Never send us your sign-in code.

Common questions

I can't sign in

Use the same method you signed up with: Apple, Google or your phone number. Text-message codes expire after a few minutes, so ask for a new one if it doesn't work. If you changed phone number or lost access to your Apple or Google account, email us from the address on the account.

When does a cohort start?

New cohorts start every Monday. Join before then and your first task unlocks at midnight on day 1, in your time zone.

I missed a day. Is my streak gone?

No. You get one streak freeze a week, plus any rest days your creator planned. Miss one and catch up the next day instead of starting over.

My photo or video won't upload

Check you're online and that Dared has access to your camera and photos in your device settings. Long videos upload faster on Wi-Fi. If it still fails, email us with the challenge and day.

How do stakes work?

Stakes are optional, from $5 to $100. Finish and you get it back. Miss it and it goes where you chose when you joined: a charity or the cohort's finishers. You can always join without a stake. Details are in our terms.

I'm not getting reminders

Check that notifications for Dared are on in your device settings, then in Dared under Settings → Notifications.

How do I report or block someone?

Open the post, proof or profile, tap the menu and choose Report or Block. We review reports within 24 hours. If someone is in danger, contact your local emergency services first. See our safety standards.

How do I delete my account?

In the app go to Settings → Delete account. If you can't sign in any more, see deleting your account.

I want to run a challenge for my audience

Read Dared for creators, then launch your first challenge from the app.

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